“Banks are busy embracing the latest set of e-solutions that help enhance the customer experience and cut operational
costs. However, while many clients may prefer to get their bank-related business done on the move or from the comfort of their home, financial
institutions have all kinds of bumps to keep an eye out for on the road to online conversion and customer service.”
Budapest Business Journal | Levente Hörömöli-Tóth
IOX provides compliant identity to the customer onboarding process – using eIDAS (electronic IDentification, Authentication and trust Services) through a standardized SaaS system.
Verifying online identity of a new potential banking customer is a major technological and legal problem (AML/KYC, etc.) If you want to open a bank account, you normally have to go to the bank in person in order to prove your identity. With IOX, you can save time and effort by doing the process remotely, as long as you have an eIDAS account or eID card. The bank will check your identity based on your eIDAS/eID card parameters and check proof of presence via a special video chat module.
Wider acceptance than biometric based identification solutionsInitial processing is performed at each terminal to extract important image features, without transferring data to remote servers
Banks, financial institutionsOther sectors where proof of identity is required or beneficial when onboarding new customersOnline service accessible Europe-wide